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Cyber Security for Retailers

Your tills, your checkout, your customer data.
Monitored 24/7.

Retailers process payment card data, hold customer personal information, and depend on systems that cannot go down during peak trading. SOC in a Box protects your EPoS environment, your e-commerce platform, and your customer database — with PCI DSS Requirement 10 monitoring built in.

24/7
Monitoring of EPoS, e-commerce & network
PCI
DSS
Requirement 10 logging & monitoring covered
5
days
From order to fully monitored
39p
Per asset per day — cancel anytime
The threat landscape

Why retailers are
high-value targets.

Retailers sit at a unique intersection of risk: payment card data at every transaction, customer personal information in every database, and peak trading periods where downtime costs more per hour than a ransom demand.

Criminal groups know when Black Friday is. They know your tills cannot go down during the Christmas rush. And they know most small retailers do not have 24/7 monitoring.

Read: Why retailers are increasingly targeted

Web Skimming (Magecart)
Malicious JavaScript injected into your checkout page silently captures card details as customers type them. Often undetected for weeks. Enters through third-party scripts — analytics, chat widgets, review plugins.
EPoS & Terminal Compromise
Hardware skimmers on card readers or malware on till systems intercept card data and PINs at physical point of sale. A ransomware attack encrypting your EPoS makes every till inoperable.
Customer Data Theft
Names, emails, delivery addresses, purchase histories, and payment references — all valuable on criminal marketplaces for phishing and identity fraud. GDPR breach notification required within 72 hours.
Supply Chain & Integration Risk
Courier APIs, stock management, accounting integrations, loyalty platforms — each integration is an attack vector. A compromised third-party connection bypasses your own perimeter controls.
Regulatory obligations

PCI DSS and GDPR apply to you.
SOC in a Box covers both.

PCI DSS Req. 10

Requires logging and monitoring of all access to cardholder data environments. SOC in a Box provides continuous monitoring that satisfies this requirement as standard.

UK GDPR

Customer personal data requires security controls and 72-hour breach notification to the ICO. DLP policies pre-configured for customer records, order data, and marketing lists.

Cyber Essentials

Certification consulting, audit preparation, and the badge — all included. Government-backed Cyber Liability Insurance included once certified.

SAQ Evidence

Monthly Confidence Score reports, continuous vulnerability management, and incident response records provide the evidence your acquiring bank and annual SAQ review require.

What’s in the box

Everything a retailer needs.
Nothing you don’t.

SOC in a Box is not a stripped-down product. It runs on the same SOC365 platform that protects MoD supply chain contractors and regulated enterprises — with DLP policies pre-configured for PCI cardholder data and GDPR customer records.

Your named analyst learns your retail environment: your EPoS vendor, your e-commerce platform, your peak trading calendar, and your escalation preferences. Not a ticket queue — a relationship.

24/7 SOC Monitoring
Your network, endpoints, EPoS systems, and e-commerce infrastructure monitored around the clock by a named CREST-certified analyst backed by EmilyAI — eight years in production.
Retail DLP Policies
Pre-built data loss prevention policies for PCI cardholder data, customer PII, order records, and marketing databases. Exfiltration monitoring across email, USB, cloud, and shadow IT.
DecoyPulse Deception
Honeypot sensors deployed across your network. If anything touches a decoy payment terminal or fake customer database, it should not be there. Zero false positives by design.
Active Cyber Defence
Proactive threat hunting, dark web monitoring for your credentials and customer data, attack surface management, and active remediation with pre-approved response playbooks.
Confidence Score
Real-time security posture score visible in your dashboard. Track improvements, demonstrate compliance to your acquiring bank, and prove your security investment is working.
Cyber Essentials & Insurance
Certification consulting, audit prep, and the badge included. Government-backed Cyber Liability Insurance included once certified — at no extra cost.
The maths

You’re already paying for this.
Just paying more.

A typical independent retailer with 30 endpoints, an e-commerce site, and a handful of EPoS terminals pays for standalone antivirus, a managed firewall, an annual PCI compliance audit, vulnerability scanning, and Cyber Essentials — all from different vendors, none of them talking to each other.

SOC in a Box replaces every one of those line items with a single service, watched 24/7 by a named analyst. The saving is immediate.

Typical retail cost comparison
Standalone EDR / antivirus £1,800/yr
Managed firewall £3,600/yr
Annual PCI compliance audit £2,500/yr
Vulnerability scanning £2,400/yr
Dark web monitoring £600/yr
Cyber Essentials certification £3,200/yr
Cyber liability insurance £500/yr
Your current piecemeal spend £14,600/yr
SOC in a Box — Small (25 assets) £4,020/yr
Your annual saving £10,580/yr
Figures based on a typical 20–30 endpoint independent retailer (UK, 2025 pricing survey). Your actual saving may differ — calculate yours.
£15.3k
Avg. UK SMB breach cost
72h
GDPR breach notification
3 wks
Avg. recovery time
£175k
Upper ICO fine range
Peak trading risk

Black Friday is when
attackers strike.

Ransomware groups deliberately time attacks to peak trading periods because the revenue pressure makes retailers more likely to pay. An e-commerce platform offline on Black Friday or an encrypted EPoS system on Christmas Eve creates losses that dwarf the ransom.

SOC in a Box monitors your systems around the clock, every day of the year. Your named analyst knows your peak trading calendar and adjusts detection sensitivity accordingly. No seasonal gaps. No skeleton crew over Christmas.

We were paying for antivirus, a firewall contract, an annual PCI audit, and a vulnerability scanner — none of them connected. SOC in a Box replaced the lot and our named analyst spotted a web skimming attempt on our checkout page within the first month. The saving alone paid for the first year.
Operations Director, independent online retailer, 28 endpoints
Retail guides

Go deeper. Read the detail.

Download the SOC in a Box Brochure

Everything you need to know in one document — features, pricing, deployment, and how SOC in a Box replaces seven security invoices with one.

Protect your tills, your checkout,
and your customers. From £335/month.

Book a 30-minute scoping call. We’ll map your current security spend, show you what you can cancel, name your analyst, and quote your price — with no obligation.

5 working days to live monitoring · Next-day UK delivery · Cancel anytime