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Healthcare Case Study

Northcott Global Solutions: 8 Years of Enterprise-Grade Security

Northcott Global Solutions is a UK-headquartered healthcare consultancy operating across medical, clinical, and regulated health industries. A SOC in a Box client since 2018, Northcott proves that mid-sized organisations can achieve enterprise-grade protection — without the enterprise price tag.

“Eight years later, it’s the single best operational decision I’ve made as CEO.”

— Richard Magnus, CEO, Northcott Global Solutions

The Challenge

No continuous monitoring. No confidence.

Before engaging Cyber Defence, Northcott relied on a patchwork of security tools with no unified visibility — and clients were starting to ask questions the team couldn’t answer.

Patchwork of tools

Endpoint antivirus, a basic firewall, and a quarterly vulnerability scan from an external consultancy — no continuous monitoring, no named analyst, and no single pane of glass across the estate.

Harder client questions

Due diligence questionnaires from prospective and existing clients were growing longer, more technical, and more demanding. Questions about continuous monitoring, incident response, DLP, and supply chain security could not be answered with confidence.

The turning point

Completing a due diligence questionnaire for a major client, Richard Magnus realised the team were leaving sections blank or stretching the truth. Northcott needed a partner who could provide the capability — and the evidence — to answer honestly.

The Solution

Enterprise-grade SOC. Named analyst. One subscription.

Northcott evaluated several managed security providers before selecting Cyber Defence. Three factors proved decisive.

Enterprise-grade detection

The same SOC365 detection engine, CREST-certified analyst team, and threat intelligence integration used by Cyber Defence’s enterprise clients — no reduced capability for being a smaller organisation.

Named analyst model

A single point of contact who understands Northcott’s environment, people, and risk profile — not a rotating helpdesk.

Consolidated compliance

Cyber Essentials certification, vulnerability management, dark web monitoring, and board-ready reporting — all within one subscription, replacing multiple suppliers and demonstrating a coherent security posture.

The Results

Eight years of protection. Zero breaches.

Compliance backbone

The monthly Confidence Score report is now a standing board agenda item, routinely shared with auditors, insurers, and client procurement teams. Cyber Essentials has been maintained every year since deployment, and the accompanying Cyber Liability Insurance provides additional assurance.

Questionnaire support

Northcott’s named analyst helps complete forty-page security questionnaires with supporting evidence — detection logs, DLP policies, penetration test reports, and Confidence Score history — turning good answers into provable ones.

External attacks contained

Multiple targeted attacks — from credential-stuffing campaigns to exploitation of externally facing services — have been intercepted before any data was compromised. At 2 am, the named analyst had already contained a lateral-movement attempt before the CEO was fully awake.

Internal near-misses caught

DLP monitoring has caught a sensitive client document attached to the wrong email, classified files copied to a personal USB device, and a misconfigured file-sharing permission — all flagged in real time and remediated before any disclosure occurred.

Key Metrics

The numbers that matter.

8 years

Client since 2018

24/7/365

Continuous monitoring

100%

CE pass rate every year

0

Data breaches in eight years

Testimonial

Client Testimonial

“If you’re a mid-sized organisation handling sensitive data and you think you’re too small for a proper SOC — you’re not. SOC in a Box proved that to us eight years ago, and it proves it again every single month.”

— Richard Magnus, CEO, Northcott Global Solutions

Your organisation could be next. Let’s talk.

Book a 30-minute scoping call. We’ll map your current security spend, show you what you can cancel, name your analyst, and quote your price — with no obligation.

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