Online Retailer Processes 2,000 Signals Per Minute with Zero Breaches
After a supplier-caused data breach in 2023, Cloud Enterprises partnered with Cyber Defence for full remediation, secure hosting migration, and 24/7 SOC monitoring. EmilyAI now distils ~2.9 million daily signals down to just 3 analyst alerts per day — with zero breaches since onboarding.
A supplier-caused breach. A wake-up call.
Cloud Enterprises is a UK-based online retailer operating a high-traffic e-commerce platform. In 2023, a third-party supplier with system access inadvertently caused a data breach — exposing customer data and revealing critical infrastructure weaknesses.
Third-party exposure
A supplier with legitimate access had poor security practices, creating an exposure that went undetected until customer data was at risk. There was no visibility into third-party activity.
Weak infrastructure
Misconfigured access controls, unpatched systems, no continuous monitoring, and a hosting environment that lacked the resilience and security posture required for handling payment data.
Zero visibility
No monitoring, no alerting, no way to know what was happening on the network. Threats could persist undetected indefinitely.
Full remediation. Secure migration. 24/7 monitoring.
Cyber Defence delivered a comprehensive overhaul — from infrastructure remediation and secure hosting migration to deploying SOC in a Box with a named CREST-certified analyst.
Infrastructure remediation
Access controls tightened, vulnerabilities closed, configurations hardened, and data loss prevention policies tuned specifically to the retail sector.
Secure hosting migration
The entire platform was migrated to a secure hosting provider with proper network segmentation, encrypted storage, and resilient architecture — with zero customer downtime.
Named analyst & 24/7 SOC
A named CREST-certified analyst was assigned, detection rules were tuned to Cloud Enterprises’ environment, and 24/7/365 monitoring went live.
2,000 signals per minute. 3 alerts per day.
Cloud Enterprises’ environment generates approximately 2,000 security signals per minute — roughly 2.9 million per day. EmilyAI processes every signal in real time, distilling them down to an average of just 3 genuine alerts that require human attention.
99.99% noise reduction
EmilyAI correlates events, enriches them with threat intelligence, and applies behavioural analytics — automatically resolving over 99.99% of signals without human intervention.
Precision triage
The named analyst receives only the alerts that genuinely require human expertise — enabling proper investigation and response without drowning in noise.
Homoglyph attacks. DDoS. Persistent intrusion attempts.
Homoglyph domain attacks
Attackers registered domains visually near-identical to Cloud Enterprises’ brand using look-alike Unicode characters. Each fraudulent domain was detected and taken down before any customer was affected.
DDoS attacks mitigated
Volumetric DDoS floods targeting peak trading periods and targeted intrusion attempts against the web application layer — all mitigated without sustained downtime or data loss.
Continuous hack attempts
Automated bots, credential stuffers, and organised criminal groups constantly probe the platform. The SOC team’s deep familiarity with normal traffic patterns ensures real attacks are caught without blocking legitimate customers.
From crisis to confidence. Zero breaches since.
Zero breaches since onboarding
Since Cyber Defence completed remediation and deployed SOC in a Box, Cloud Enterprises has not experienced a single breach.
Cyber Essentials maintained
Annual Cyber Essentials certification maintained since deployment, with the Confidence Score report shared with the board and commercial partners.
Homoglyph attacks neutralised
Multiple homoglyph domain campaigns identified and taken down before any customer impact — protecting both customers and brand reputation.
All DDoS attacks mitigated
Every DDoS and intrusion attempt mitigated without sustained downtime or data loss — keeping the store online through peak trading periods.
The numbers that matter.
Signals per minute
Alerts per day
Noise reduction
Breaches since onboarding
Client Testimonial
“We came to Cyber Defence because we’d been breached. We stayed because they made sure it would never happen again. If you’re running an online business and you think security is something you can sort out later — take it from someone who learned the hard way. Later is too late.”
— Paul, Managing Director, Cloud Enterprises
Your organisation could be next. Let’s talk.
Book a 30-minute scoping call. We’ll map your current security spend, show you what you can cancel, name your analyst, and quote your price — with no obligation.
5 working days to live monitoring · Next-day UK delivery · Cancel anytime